Customers will receive a full refund in case of operator cancellation due to weather or other unseen circumstances. Customers will receive a full refund within 48 hours notice of cancellation. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
Please maintain a minimum of 1 metre from other guests and our operational team.
We request that you make use of the hand sanitiser made available the Riverboat Centre and on the vessel.
We regularly clean all high frequency touch points across the Riverboat Centre and on the vessel.